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US Patent 10558318 System and method of communication analysis

Patent 10558318 was granted and assigned to Nextiva on February, 2020 by the United States Patent and Trademark Office.

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Patent
Patent

Patent attributes

Patent Applicant
Nextiva
Nextiva
Current Assignee
Nextiva
Nextiva
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10558318
Date of Patent
February 11, 2020
Patent Application Number
16425601
Date Filed
May 29, 2019
Patent Citations
‌
US Patent 10123063 Protecting user privacy during collection of demographics census data
Patent Primary Examiner
‌
Thjuan K Addy
Patent abstract

A system and method are disclosed for a communication analytics system comprising a communication device and a system analyzer and the system analyzer is configured to continuously monitor electronic communications over the one or more communication devices and identify one or more communication activities associated with the electronic communications. The system analyzer is further configured to translate the one or more communication activities into communication data, store the communication data in a database and identify one or more correlations from the communication data.

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