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US Patent 10515323 Operations command console

Patent 10515323 was granted and assigned to PagerDuty on December, 2019 by the United States Patent and Trademark Office.

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Patent
Patent
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Patent attributes

Patent Applicant
PagerDuty
PagerDuty
0
Current Assignee
PagerDuty
PagerDuty
0
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
105153230
Patent Inventor Names
Don Jeffrey Lopes0
Justin David Kearns0
George William Kucera0
Ophir Ronen0
Morgan Jacob Dornbush0
David Aaron Cooper0
David Allen Lax Shackelford0
David Robert Cliffe0
Date of Patent
December 24, 2019
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Patent Application Number
157026890
Date Filed
September 12, 2017
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Patent Primary Examiner
‌
Thomas L. Mansfield, Jr.
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Patent abstract

Embodiments are directed towards to managing operations for an organization. An operation engine may be employed to provide operations metrics based on events and resolution actions associated with an incident. Update information may be provided to console modules included in operations command consoles (OCCs) each console module may include module views. The console modules may be employed to provide data objects to the module views. The module views may be employed to provide different visualizations of the incident based on a role that may be associated with the console modules. An OCC may be employed to provide other resolution actions to the operations engine and then that operations engine may provide additional update information to the console modules based on the other resolution actions.

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