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US Patent 10484257 Network event automatic remediation service

Patent 10484257 was granted and assigned to Amazon on November, 2019 by the United States Patent and Trademark Office.

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Contents

Is a
Patent
Patent
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Patent attributes

Patent Applicant
Amazon
Amazon
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Current Assignee
Amazon
Amazon
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
104842570
Patent Inventor Names
Mark Noel Kelly0
Andreas Louca0
Goran Peretin0
João André Henriques Ferreira0
Date of Patent
November 19, 2019
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Patent Application Number
148005760
Date Filed
July 15, 2015
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Patent Citations Received
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US Patent 12131100 Verifying operational statuses of agents interfacing with digital assistant applications
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US Patent 11706090 Computer network troubleshooting
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US Patent 11714698 System and method for machine-learning based alert prioritization
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US Patent 11716241 Methods, systems, and computer readable media for actively diagnosing and remediating performance degradation in a production network
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US Patent 11765045 Real-time diagnostic monitoring and connectivity issue resolution by a machine-learning data model
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US Patent 11996987 Real-time diagnostic monitoring and connectivity issue resolution by a machine-learning data model
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Patent Primary Examiner
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William G Trost, IV
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Patent abstract

A network event remediation service receives event logs from network computing devices to identify issues associated with these network computing devices. Based on these issues, the service generates various tasks to address the identified issues. The service obtains historical task data in order to determine whether any tasks do not comport with historical tasks performed by the network computing devices and removing such tasks. The service obtains health data from the network computing devices to calculate device scores for each device. The service uses the device scores to prioritize the tasks for each network computing device. These tasks are then dispatched to the network computing devices.

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