Patent 10402258 was granted and assigned to Microsoft on September, 2019 by the United States Patent and Trademark Office.
Described herein are techniques and systems for monitoring onboarding engagement sessions and storing onboarding information associated with completion of the tasks for the monitored onboarding engagement sessions. Using the onboarding information, an error common to a task from at least some of the onboarding engagement sessions can be determined and solutions can be identified so that they can be recommended in response to a run-time error in a current onboarding session.