Is a
Patent attributes
Patent Applicant
0
Current Assignee
0
Patent Jurisdiction
Patent Number
Patent Inventor Names
Thomas Bret Buckingham0
Zakery Layne Johnson0
Anthony Scott Farnsworth0
Charles Lee Oakes, III0
Eric Smith0
John Raymond Harris0
Joshua S. Kerr0
Joshua Samuel Leonard0
...
Date of Patent
August 20, 2019
0Patent Application Number
160268520
Date Filed
July 3, 2018
0Patent Citations Received
Patent Primary Examiner
Patent abstract
Methods and systems for multiple channel authentication are described. In one embodiment, a request for an interaction is initiated from within a mobile application. The request may include authentication information and contextual information relating to a current exchange between the mobile application and an organization. The user may be authenticated with the authentication information and the request may be routed to a representative based on the contextual information to continue the exchange.
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