A system including a natural language processing interface to configure a user interface of a device to receive an input, understand an intent from the input, and send a second set of instructions to the device to operate the device to configure the user interface to display a feedback request and receive a second input, and a control system to select a model to transform the intent to an action to influence physical conditions of a building, determine a state of one or more components to perform the action, and send instructions to the one or more components to alter their operations to achieve the state.