Patent attributes
A system is provided for clustering events. A first engine receives message data from a managed infrastructure that includes managed infrastructure physical hardware which supports the flow and processing of information. A second engine determines common characteristics of events and produces clusters of events relating to the failure of errors in the managed infrastructure. Membership in a cluster indicates a common factor of the events that is a failure or an actionable problem in the physical hardware managed infrastructure directed to supporting the flow and processing of information. Events are produced that relate to the managed infrastructure while converting the events into words and subsets used to group the events that relate to failures or errors in the managed infrastructure, including the managed infrastructure physical hardware. A situation room is provided with a collaborative interface (UI) for decomposing events from managed infrastructures. The (UI) is available by one or more designated individuals relative to one or more failures or errors in a managed infrastructure.