US Patent 10275570 Closed loop alert management

Methods, computer systems, and computer-storage medium are provided for providing closed loop alert management. An alert related to a patient is communicated to a first tier via a messaging application. The first tier comprises one or more clinicians assigned to care for the patient. Upon receiving a response from a clinician in the first tier, an indication the clinician has responded to the alert is communicated to the first tier. Upon receiving no response from a clinician in the first tier, the alert may be communicated to other devices associated with the clinicians in the first tier or to a subsequent tier comprising one or more other clinicians.