US Patent 10230668 Information replying method and apparatus

The information replying method includes: receiving to-be-replied information, where the to-be-replied information includes text content and contact information; searching a database for corresponding dialog style information according to the text content and the contact information; performing preprocessing on the text content, where the preprocessing includes word segmentation processing and stop word removal processing; and searching, according to data that has undergone the preprocessing, the database corresponding to the dialog style information, to determine reply information.