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US Patent 10147418 System and method of automated evaluation of transcription quality

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Patent
Patent
1

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
101474181
Patent Inventor Names
Oana Sidi1
Ron Wein1
Date of Patent
December 4, 2018
1
Patent Application Number
156763061
Date Filed
August 14, 2017
1
Patent Citations Received
‌
US Patent 11489963 Agent logging system
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US Patent 10999436 Agent action ranking system
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US Patent 11310365 Agent action ranking system
Patent Primary Examiner
‌
Satwant Singh
1
Patent abstract

Systems and methods automatedly evaluate a transcription quality. Audio data is obtained. The audio data is segmented into a plurality of utterances with a voice activity detector operating on a computer processor. The plurality of utterances are transcribed into at least one word lattice with a large vocabulary continuous speech recognition system operating on the processor. A minimum Bayes risk decoder is applied to the at least one word lattice to create at least one confusion network. At least conformity ratio is calculated from the at least one confusion network.

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