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US Patent 10121170 System and method for minimizing a physical queue

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Is a
Patent
Patent

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
10121170
Date of Patent
November 6, 2018
Patent Application Number
14575936
Date Filed
December 18, 2014
Patent Citations Received
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US Patent 10580244 Virtual queue system and method
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US Patent 11670126 Virtual queue system and method
0
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US Patent 11582347 System and method for enhanced virtual queuing
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US Patent 11922212 Virtual queue optimization
0
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US Patent 11863707 System and method for enhanced virtual queuing with targeted interactions
0
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US Patent 11522998 System and method for enhanced virtual queuing
Patent Primary Examiner
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Sujay Koneru
Patent abstract

A method for minimizing a physical queue for a first guest attraction, the method including storing a guest identifier corresponding to a guest in a first virtual queue, wherein a position of the guest within the first virtual queue is associated with an estimated wait time for the first guest attraction, updating the first virtual queue when the position of the guest within the first virtual queue is changed, providing a notification to the guest to enter the physical queue when the position of the guest in the first virtual queue is less than or equal to a threshold position of the first virtual queue, removing the guest identifier from the first virtual queue in response to an indication to dequeue the guest from the first virtual queue, storing the guest identifier in a second virtual queue corresponding to the physical queue, and removing the guest identifier from the second virtual queue in response to an indication that the guest is exiting the physical queue.

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