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US Patent 10102846 System, method and computer program product for assessing the capabilities of a conversation agent via black box testing

Overview Structured Data Issues Contributors

Is a

1

Patent attributes

Patent Jurisdiction

United States Patent and Trademark Office

1

Patent Number

Patent Inventor Names

Claudio Santos Pinhanez1

Alan Braz1

Heloisa Caroline De Souza Pereira Candello1

Marisa Affonso Vasconcelos1

Date of Patent

October 16, 2018

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Patent Application Number

153386951

Date Filed

October 31, 2016

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Patent Citations Received

US Patent 11882084 Enhanced chatbot responses through machine learning

2

US Patent 10592236 Documentation for version history

US Patent 10726827 System, method and computer program product for assessing the capabilities of a conversation agent via black box testing

US Patent 11568856 Intent authoring using weak supervision and co-training for automated response systems

US Patent 10832659 Intent authoring using weak supervision and co-training for automated response systems

1

US Patent 11380306 Iterative intent building utilizing dynamic scheduling of batch utterance expansion methods

US Patent 11444893 Enhanced chatbot responses during conversations with unknown users based on maturity metrics determined from history of chatbot interactions

Patent Primary Examiner

1

Patent abstract

A conversational agent capability assessment method, system, and computer program product, includes obtaining data to create at least one scenario for testing a conversational agent, performing a set of tests using a scenario of the at least one scenario created to assess a capability of the conversational agent, and comparing a result of the capability from the set of tests with an expected result of the scenario.

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