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US Patent 10049098 Extracting actionable information from emails

Patent 10049098 was granted and assigned to Microsoft on August, 2018 by the United States Patent and Trademark Office.

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Patent abstractTimelineTable: Further ResourcesReferences
Is a
Patent
Patent
1

Patent attributes

Patent Applicant
Microsoft
Microsoft
1
Current Assignee
Microsoft
Microsoft
1
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
1
Patent Number
100490981
Patent Inventor Names
Jitendra Singh1
Manoj Kumar Agarwal1
Date of Patent
August 14, 2018
1
Patent Application Number
152152861
Date Filed
July 20, 2016
1
Patent Citations Received
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US Patent 11991141 System and method of generating automated communications
2
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US Patent 12137069 System and method of automated communications via verticalization
3
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US Patent 12132698 System and method of generating automated communications
4
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US Patent 10679192 Assigning tasks and monitoring task performance based on context extracted from a shared contextual graph
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US Patent 11698891 Database systems and related multichannel communication methods
6
Patent Primary Examiner
‌
Jialong He
1
Patent abstract

Systems and methods are provided for extracting actionable information from emails in a completely unsupervised manner with no need for the data to be labeled (i.e., the systems and methods do not a human to identify unlabeled or relabeled emails). Changes in the email structure are automatically incorporated to learn new templates through the novel concept of sub-templates. The systems and methods incorporate the minor variations in email structure seamlessly, without needing to introduce new templates. Email templates are computed as permutations of multiple sub-templates in the email, which allows the systems and methods to handle variations in email structure seamlessly and highly efficiently. These systems and methods are extendable to any domain using structured emails, and improve the efficiency of the systems that receive and act on information contained in emails.

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