Patent 10013728 was granted and assigned to Microsoft on July, 2018 by the United States Patent and Trademark Office.
A backup account recovery authentication of last resort using social authentication is described. The account holder requests trustees who have been previously identified to obtain an account recovery code. The account recovery system sends a communication to the trustee for information to verify the trustee as one of the previously identified trustees. The account recovery system then may transmit a link and code with instructions for the trustee to return the link. The account recovery system then transmits a situational query to the trustee to provide additional security. Finally, if all the communications have been completed for the required level of security, the account recovery code is transmitted to the trustee. The trustee sends the account recovery code to the account holder for access to an account.