Mercurial Minds

Mercurial Minds (MM) is a company that provides automated digital solutions to enterprises across the globe to assist in business growth and evolution. The company was founded in 2013 by Taimur Khalid.

Mercurial Minds' digital enablement services help improve the technological standing of companies, increasing their performance and market reach. Its robotic process automation (RPA) platform, Autosphere, is capable of performing work on data and applications, which saves companies time and money. MM's data science offering can extract, organize, and pre-process data on business trends and inclinations. Conversational AI mimics human conversation and allows instant and automatic problem-solving for customer queries without human intervention. Consultancy digitalization generates updated digitalized value-producing opportunities, replacing manual management with a new business model and providing businesses with the best return on investment (ROI) opportunities.

VAS 2.0 is a set of Mercurial Minds' value-added services (VAS). USSD Gateway is a cost-effective solution for mobile network operators of all carrier sizes to provide their mobile users with services, including callback, balance inquiry, pre-paid account refill, and roaming services. Low-balance bouquet services provide mobile network subscribers with services beyond basic voice, messaging, and data capabilities. MM can design and host custom VAS services for companies and integrate them into applications. Gateway Mobile Location Center (GMLC) provides location services through mobile networks. SMLC is a similar offering; it can be used alone, in combination with GMLC, or integrated with equipment from other vendors to meet various network configuration requirements. Digital mAgri is a voice-managed content delivery service designed for illiterate users. The service uses interactive voice response (IVR) and outbound dialing (OBD) channels.

MM provides livestream video support and infrastructure. Its self-care app lets customers manage their connections, recharge accounts, and purchase voice and data bundles; they can also share airtime and data with others. MM's transportation networking solution provides ride-booking services without involving third parties. Audio and video product solutions are offered under MM's VOIP/OTT apps, including chat application programming interfaces (APIs) and software development kits for in-app voice and video messaging solutions.

MM's in-house team of partners of Salesforce, a cloud-based software company, provides customer relationship management service and enterprise applications focused on customer service, marketing automation, analytics, and application development. MM offers an operation support system and business support system (OSS/BSS) consultation to adapt infrastructure to current market demands. Cloud and virtualization services provide storage and emulate the behavior of specific components in cloud-based applications and service-oriented architectures. Operation and management services can cover tasks like upgrading tools and monitoring network security.

Three suites of products from different companies are available under Mercurial Minds. Samsung Knox is a suite of enterprise mobility solutions that keep tech devices for work under IT control. Office 365 is a suite of productivity and collaboration applications like MS Word, Publisher, and PowerPoint. VMware is an enterprise platform that manages smartphone, tablet, and laptop apps with features like identity management, real-time application delivery, and enterprise mobility management.