CloudBlue Technologies provides XaaS solutions for technology businesses. It is a subsidiary of Ingram Micro, launched in 2018 as an independent software division of the company. Ingram Micro first acquired CloudBlue Technologies in October 2013. In May 2017, CloudBlue rebranded to Ingram Micro ITAD to better distinguish the services provided by CloudBlue and Ingram Micro Cloud Services. CloudBlue is headquartered in Irvine, California.
Companies can both launch and manage B2B subscription models through CloudBlue's Subscription & Billing Management solution. Subscription management enables companies to upsell products and services, and increase customer retention through long-term subscriptions.
Partner onboarding processes can be streamlined by using Partner & Channel Management. Here companies can host channel resellers and eventually expand their multi-channel reseller networks to reach a larger customer audience and increase their revenue.
Through Vendor & Product Information Management, companies can invite and begin onboarding new vendors and suppliers. Contracts and digital agreements can be viewed and managed here, including information about pricing. Product information can also be standardized.
Through its platform Connect, CloudBlue allows companies to publish products to AWS, Microsoft Azure, and Google Cloud Platform, as well as automate complex order and subscription flows. This simplifies operations for vendors, who can connect private and third party marketplaces through CloudBlue which enables them to manage their whole ecosystem through a sole platform.
CloudBlue Connect is a catalog and channel management platform that powers service businesses. Companies can configure a product once and subsequently publish multiple listings without any other developments needed. They can also automate partner and vendor onboarding and management, and distribute catalogs across multi-country and multi-tier channel systems.
Using the multi-tier platform CloudBlue Commerce, hosted on Microsoft Azure, companies can launch marketplaces in multiple countries, languages, and currencies. It also supports varying prices for products based on region, customer, or reseller. With this platform, companies can also automate their billing and ordering processes. Companies can either "bring their own" marketplaces by integrating Commerce into their existing back-office systems, or use the platform's built-in marketplace. The platform supports the bundling of different product types like technology goods and digital products.
CloudBlue Rev is a channel revenue management platform. Companies can automate invoicing and billing reconciliations, expedite price quotes, and manage contracts, along with provisioning products and handling transactions. Rev is available for purchase for companies in the UK, Germany, the Netherlands, Belgium, Luxembourg, United States, Canada, Australia, New Zealand, and Singapore.
CloudBlue PSA allows companies to monitor their sales, finance, and operational processes in one screen, and monitor contract profitability through profit-trend graphs. Just like with Rev, companies can automate invoicing and billing reconciliations, using advanced billing models for in-advance recurring (committed) billing and in-arrears pay-as-you-go (PAYG) metered billing.
CloudBlue's Multi-Cloud Orchestrator enables companies to build their own solutions using application templates. They can also use automated tools and preconfigured blueprints to deploy applications faster, and manage multiple cloud environments from one platform.
CloudBlue offers IaaS Lifecycle Services including a diverse catalog of migration and professional services for Microsoft Azure and AWS, multivendor support, Azure security services, and more.
CloudBlue's go-to market & growth services accelerate both time-to-market and time-to-revenue, enabling companies to start generating revenue much quicker.
CloudBlue professional services can be quickly deployed to businesses to meet their specific operational requirements. CloudBlue offers training by role and assistance with integrations and information migration.
With CloudBlue managed services, companies can offload certain operational tasks and functions of their CloudBlue technology for its service experts to manage. Companies also receive technical support, assisted sales, and premium support services.
CloudBlue is partnered with CODE Technologies, providing on-premise automation and management solutions. CloudBlue has a research program called UX Research that allows companies to participate in its research studies to optimize their user experience. Benefits of signing up include early access to new site features and rewards in the form of gift cards or charity donations.
