Patent 9374327 was granted and assigned to VMware on June, 2016 by the United States Patent and Trademark Office.
The disclosure herein describes an intelligent chat system. During operation, the system monitors content provided by participants of an online chat, and automatically obtains, from a data source, additional information based on the monitored content. The system then presents the obtained additional information to the chat participants without the need for the chat participants to request the additional information.