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US Patent 9251504 Configuring a virtual reality environment in a contact center

Patent 9251504 was granted and assigned to Avaya on February, 2016 by the United States Patent and Trademark Office.

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Patent
Patent

Patent attributes

Current Assignee
Avaya
Avaya
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
9251504
Patent Inventor Names
David L. Chavez0
Date of Patent
February 2, 2016
Patent Application Number
13471954
Date Filed
May 15, 2012
Patent Citations Received
‌
US Patent 11790461 Visualization of spending data in an altered reality
‌
US Patent 11710110 Augmented reality dynamic authentication
0
Patent Primary Examiner
‌
Kee M. Tung
Patent abstract

A system and method are provided. A virtual reality environment rendering module provides a virtual reality environment representative of one or more of a contact center, a predictive dialer, and a media collaboration session. The virtual reality environment is configured based on collected information of various types.

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