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US Patent 7852784 Estimating endpoint performance in unified communication systems

Patent 7852784 was granted and assigned to Microsoft on December, 2010 by the United States Patent and Trademark Office.

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Patent abstractTimelineTable: Further ResourcesReferences
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Patent
Patent

Patent attributes

Current Assignee
Microsoft
Microsoft
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
7852784
Date of Patent
December 14, 2010
Patent Application Number
12028896
Date Filed
February 11, 2008
Patent Citations Received
‌
US Patent 12074768 Dynamic configuration of consensus-based network
3
Patent Primary Examiner
‌
Kwang B Yao
Patent abstract

Performance of endpoints, client devices and servers within a communication system, is determined by collecting call quality data from each endpoint by a quality monitoring server/application. Call quality data includes predefined metrics based on network and end device characteristics during each call. Calls include voice, video, and data exchanges. Collected metric values are then aggregated according to a formula for consistency and scaled based on factors such as traffic volume. Resulting performance values are used to order the endpoints such that those with degraded quality and prioritized based on factors like traffic volume can be attended to first.

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