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US Patent 11397762 Automatically generating natural language responses to users' questions

Patent 11397762 was granted and assigned to Accenture on July, 2022 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors

Contents

Is a
Patent
Patent

Patent attributes

Patent Applicant
Accenture
Accenture
Current Assignee
Accenture
Accenture
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11397762
Date of Patent
July 26, 2022
Patent Application Number
16752148
Date Filed
January 24, 2020
Patent Citations
‌
US Patent 10678402 Interactive bot for natural language analytics
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US Patent 10394956 Methods, devices, and systems for constructing intelligent knowledge base
Patent Citations Received
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US Patent 11689486 Topic overlap detection in messaging systems
0
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US Patent 11983487 Document creation support apparatus, document creation support method and document creation support program
0
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US Patent 12069019 Topic overlap detection in messaging systems
0
Patent Primary Examiner
‌
Akwasi M Sarpong
CPC Code
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G06F 40/35
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G06N 5/02
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G06N 3/0445
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G06N 3/0454
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G06N 3/08
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G06N 5/022
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G06V 30/153
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G06V 30/10
...

A domain-specific question answering system receives an end-user's question, identifies relevant information from domain-specific documents, composes a natural-language based response including the relevant information to be provided to the end-user. A knowledge base includes a domain-specific ontology and is built from data structures configured to preserve the hierarchy of the informational elements within the domain-specific documents. The question received from the end-user is analyzed to extract the features and the key phrases which are used to identify the relevant data structures. A pre-trained model that is further trained on domain-specific data is used to identify the sentences that include information responsive to the question. A response to the end-user's question is composed from the sentences. The question answering system also enables validation of the answers provided to the users' questions.

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