The present disclosure discloses an order allocation method. The method may include: receiving orders and extracting order information; extracting service provider information and obtaining features of service providers; determining whether the order information matches the features of the service providers, or determining whether the features of the service providers satisfy a preset condition to generate a determination result; ranking the service providers based on the determination result; generating orders to be allocated; and allocating the orders to be allocated to the service providers based on the ranking. The present disclosure also discloses an order allocation system that can perform the method above.