Patent 10924442 was granted and assigned to Capital One on February, 2021 by the United States Patent and Trademark Office.
A chatbot in the context of a chat group messaging is described. The chat group can include a plurality of users and a chatbot. A set of rules can be defined for the users of the group granting each user a privilege status. The chatbot can receive a request through a message transmitted to the chat group. The chatbot can discern a task associated with the message, and perform the task or ask another module to perform the task. Once the task is performed, the chatbot can report the results to the chat group. The chatbot can include a conflict resolution module which can resolve conflicts. The conflict resolution module can use each user's privilege status to resolve the conflicts.