True AI is a London-based company which has a focus on improving verbal interactions using artificial intelligence. Its stated mission is to make conversations easier and better by developing smart writing tools to aid with important communication between people.
The company's product is called "TypeGenie". It helps customer service providers and representatives with written forms of communication through sentence completion and macro recommendations for effective communication. Users can look at the recommendations and apply them using the interface. TypeGenie uses machine learning technology which allows for it to process feedback and then work in a more personalized manner, depending on who is using the software.
True AI uses various security measures for its products. Some examples of security software and services that are used by the company are Microsoft Azure, HTTPS encryption, employee security and confidentiality training, security clearances, non-disclosure agreements, and public liability insurance.