Bowtie is a company that has developed an artificial intelligence-powered messaging system for businesses which allow customers to book appointments, find products, and ask questions. The company was founded in 2016 by Michael Wang, Ron Fisher and Vivek Sudarsan.
The artificial intelligence platform that Bowtie has created acts like a virtual receptionist. The platform reminds users to call into customers, automatically responds to customer messaging, and is available on multiple platforms. The virtual receptionist is available in three different levels with the top option costing $350 per location.
Bowtie's belief is that consumers see messaging as the most preferred medium for communicating with businesses, and built the AI platform due to that premise. Being available over the web, SMS, and Facebook, the platform (Customer Activation Portal) has been initially successful in the beauty, fitness, and wellness industries, especially salons, yoga studios, spas, and other related business ventures.