Machine-to-machine, or M2M, is a broad label that can be used to describe any technology that enables networked devices to exchange information and perform actions without the manual assistance of humans. Artificial intelligence (AI) and machine learning (ML) facilitate the communication between systems, allowing them to make their own autonomous choices.
M2M technology was first adopted in manufacturing and industrial settings, where other technologies, such as SCADA and remote monitoring, helped remotely manage and control data from equipment. M2M has since found applications in other sectors, such as healthcare, business and insurance. M2M is also the foundation for the internet of things (IoT).