List of Interactive Intelligence patents

Patents where

Current Assignee

Name

‌

Interactive Intelligence

Name	Description	Patent Applicant	Current Assignee	Patent Jurisdiction	Patent Number	Date of Patent
‌ US Patent 8681950 System and method for fingerprinting datasets	Patent 8681950 was granted and assigned to Interactive Intelligence on March, 2014 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	8681950	March 25, 2014
‌ US Patent 9489943 System and method for learning alternate pronunciations for speech recognition	Patent 9489943 was granted and assigned to Interactive Intelligence on November, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9489943	November 8, 2016
‌ US Patent 7110523 System and method for distributing and routing calls in a call center	Patent 7110523 was granted and assigned to Interactive Intelligence on September, 2006 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	7110523	September 19, 2006
‌ US Patent 9646605 False alarm reduction in speech recognition systems using contextual information	Patent 9646605 was granted and assigned to Interactive Intelligence on May, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9646605	May 9, 2017
‌ US Patent 7363228 Speech recognition system and method	Patent 7363228 was granted and assigned to Interactive Intelligence on April, 2008 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	7363228	April 22, 2008
‌ US Patent 9679042 System and method for fingerprinting datasets	Patent 9679042 was granted and assigned to Interactive Intelligence on June, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9679042	June 13, 2017
‌ US Patent 9628141 System and method for acoustic echo cancellation	Patent 9628141 was granted and assigned to Interactive Intelligence on April, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9628141	April 18, 2017
‌ US Patent 9767792 System and method for learning alternate pronunciations for speech recognition	Patent 9767792 was granted and assigned to Interactive Intelligence on September, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9767792	September 19, 2017
‌ US Patent 9542856 Method and system for learning call analysis	Patent 9542856 was granted and assigned to Interactive Intelligence on January, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9542856	January 10, 2017
‌ US Patent 9906648 Method and system for prediction of contact allocation, staff time distribution, and service performance metrics in a multi-skilled contact center operation environment	Patent 9906648 was granted and assigned to Interactive Intelligence on February, 2018 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9906648	February 27, 2018
‌ US Patent 9667780 System and method for communication provider and remote device connection analysis	Patent 9667780 was granted and assigned to Interactive Intelligence on May, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9667780	May 30, 2017
‌ US Patent 9497326 System and method for voicemail acceleration	Patent 9497326 was granted and assigned to Interactive Intelligence on November, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9497326	November 15, 2016
‌ US Patent 9509847 System and method for language specific routing	Patent 9509847 was granted and assigned to Interactive Intelligence on November, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9509847	November 29, 2016
‌ US Patent 9241067 System and method for self-service callback modification	Patent 9241067 was granted and assigned to Interactive Intelligence on January, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9241067	January 19, 2016
‌ US Patent 9661137 System and method for automatic communication distribution local assignment	Patent 9661137 was granted and assigned to Interactive Intelligence on May, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9661137	May 23, 2017
‌ US Patent 9672815 Method and system for real-time keyword spotting for speech analytics	Patent 9672815 was granted and assigned to Interactive Intelligence on June, 2017 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	9672815	June 6, 2017
‌ US Patent 8964952 System and method for self-configuring sip-capable device	Patent 8964952 was granted and assigned to Interactive Intelligence on February, 2015 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	8964952	February 24, 2015
‌ US Patent 9525683 Secret supplemental username	Patent 9525683 was granted and assigned to Interactive Intelligence on December, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9525683	December 20, 2016
‌ US Patent 9525743 System and method for predictive live interaction offering and hosting	Patent 9525743 was granted and assigned to Interactive Intelligence on December, 2016 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	9525743	December 20, 2016
‌ US Patent 9542665 Methods for creating, arranging, and leveraging an ad-hoc collection of heterogeneous organization components	Patent 9542665 was granted and assigned to Interactive Intelligence on January, 2017 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	9542665	January 10, 2017
‌ US Patent 9591115 System and method of contact identification dissemination	Patent 9591115 was granted and assigned to Interactive Intelligence on March, 2017 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9591115	March 7, 2017
‌ US Patent 8427981 System and method for recording and monitoring communications using a media server	Patent 8427981 was granted and assigned to Interactive Intelligence on April, 2013 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	8427981	April 23, 2013
‌ US Patent 9972310 System and method for neural network based feature extraction for acoustic model development	Patent 9972310 was granted and assigned to Interactive Intelligence on May, 2018 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9972310	May 15, 2018
‌ US Patent 7856095 System and method for providing a baseline for quality metrics in a contact center	Patent 7856095 was granted and assigned to Interactive Intelligence on December, 2010 by the United States Patent and Trademark Office.		‌ Interactive Intelligence	United States Patent and Trademark Office	7856095	December 21, 2010
‌ US Patent 9479641 System and method for routing a communication utilizing scoring	Patent 9479641 was granted and assigned to Interactive Intelligence on October, 2016 by the United States Patent and Trademark Office.	‌ Interactive Intelligence	‌ Interactive Intelligence	United States Patent and Trademark Office	9479641	October 25, 2016

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