List of Convergys patents

Patents where

Current Assignee

Name

Convergys

Name	Description	Patent Applicant	Current Assignee	Patent Jurisdiction	Patent Number	Date of Patent
‌ US Patent 6996589 System and method for database conversion	Patent 6996589 was granted and assigned to Convergys on February, 2006 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	6996589	February 7, 2006
‌ US Patent 7213742 System and method for value creation	Patent 7213742 was granted and assigned to Convergys on May, 2007 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	7213742	May 8, 2007
‌ US Patent 8666841 Fraud detection engine and method of using the same	Patent 8666841 was granted and assigned to Convergys on March, 2014 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8666841	March 4, 2014
‌ US Patent 7668093 Architecture for balancing workload	Patent 7668093 was granted and assigned to Convergys on February, 2010 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	7668093	February 23, 2010
‌ US Patent 7599861 System and method for closed loop decisionmaking in an automated care system	Patent 7599861 was granted and assigned to Convergys on October, 2009 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	7599861	October 6, 2009
‌ US Patent 8379830 System and method for automated customer service with contingent live interaction	Patent 8379830 was granted and assigned to Convergys on February, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8379830	February 19, 2013
‌ US Patent 8638906 Automated application testing	Patent 8638906 was granted and assigned to Convergys on January, 2014 by the United States Patent and Trademark Office.	Convergys	Convergys	United States Patent and Trademark Office	8638906	January 28, 2014
‌ US Patent 8489742 System and method for work management	Patent 8489742 was granted and assigned to Convergys on July, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8489742	July 16, 2013
‌ US Patent 8407291 System and method for dispensing e-Care	Patent 8407291 was granted and assigned to Convergys on March, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8407291	March 26, 2013
‌ US Patent 9406075 System and method for improving tuning using user provided satisfaction scores	Patent 9406075 was granted and assigned to Convergys on August, 2016 by the United States Patent and Trademark Office.	Convergys	Convergys	United States Patent and Trademark Office	9406075	August 2, 2016
‌ US Patent 8416941 Method and apparatus for managing customer data	Patent 8416941 was granted and assigned to Convergys on April, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8416941	April 9, 2013
‌ US Patent 8675826 System and method for IVR signature detection and event management	Patent 8675826 was granted and assigned to Convergys on March, 2014 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8675826	March 18, 2014
‌ US Patent 8422658 System and method for the automatic selection of interfaces	Patent 8422658 was granted and assigned to Convergys on April, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8422658	April 16, 2013
‌ US Patent 7787601 System and method for IVR signature detection and event management	Patent 7787601 was granted and assigned to Convergys on August, 2010 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	7787601	August 31, 2010
‌ US Patent 8577795 System and method for revenue and authorization management	Patent 8577795 was granted and assigned to Convergys on November, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8577795	November 5, 2013
‌ US Patent 8687793 System and method for automatic selection of interfaces	Patent 8687793 was granted and assigned to Convergys on April, 2014 by the United States Patent and Trademark Office.	Convergys	Convergys	United States Patent and Trademark Office	8687793	April 1, 2014
‌ US Patent 8636515 System and method for automated end-user support	Patent 8636515 was granted and assigned to Convergys on January, 2014 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8636515	January 28, 2014
‌ US Patent 8918342 System for closed loop decisionmaking in an automated care system	Patent 8918342 was granted and assigned to Convergys on December, 2014 by the United States Patent and Trademark Office.	Convergys	Convergys	United States Patent and Trademark Office	8918342	December 23, 2014
‌ US Patent 8484130 System and method for a flexible device-based rating engine	Patent 8484130 was granted and assigned to Convergys on July, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8484130	July 9, 2013
‌ US Patent 8160211 System and method for IVR signature detection and event management	Patent 8160211 was granted and assigned to Convergys on April, 2012 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8160211	April 17, 2012
‌ US Patent 8452668 System for closed loop decisionmaking in an automated care system	Patent 8452668 was granted and assigned to Convergys on May, 2013 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8452668	May 28, 2013
‌ US Patent 8335690 Method and system for creating natural language understanding grammars	Patent 8335690 was granted and assigned to Convergys on December, 2012 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8335690	December 18, 2012
‌ US Patent 10055744 System for closed loop decisionmaking in an automated care system	Patent 10055744 was granted and assigned to Convergys on August, 2018 by the United States Patent and Trademark Office.	Convergys	Convergys	United States Patent and Trademark Office	10055744	August 21, 2018
‌ US Patent 8291439 Data platform web services application programming interface	Patent 8291439 was granted and assigned to Convergys on October, 2012 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8291439	October 16, 2012
‌ US Patent 8325880 Automated application testing	Patent 8325880 was granted and assigned to Convergys on December, 2012 by the United States Patent and Trademark Office.		Convergys	United States Patent and Trademark Office	8325880	December 4, 2012

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