Nader Al Azzeh

Unifonic is a Saudi-based cloud communication startup that was co-founded in 2006 by brothers Ahmed and Hassan Hamdan. Unifonic's platform offers different SMS and voice services through its APIs, and companies can build both voice and messaging capabilities into their system and apps using Unifonic's APIs and coding-free solutions.

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.

In 2018, Unifonic raised over $21 million in a Series A round led by STV with participation of Riyad TAQNIA Fund, Endeavor Catalyst, ELM, and Raed Ventures. At the time, it was the largest-ever financing round raised by Saudi startup.

Unifonic is a customer engagement platform that enables organizations to delight customers with remarkable omnichannel experiences. By unifying communication channels, messaging apps, and chatbots, Unifonic streamlines conversations at every touch point throughout the customer journey.

Founders Ahmed and Hassan Hamdan were selected as high-impact Endeavor Entrepreneurs in 2013.

As newer channels emerge and user preferences change over time, organizations rely on Unifonic to maximize customer engagement and optimize communication ROI. Unifonic solutions help clients reach customers on their favorite channel to ensure that every interaction makes a positive impact.

From SMS one time passwords or WhatsApp vaccination requests to voice surveys and many more, Unifonic empowers organizations to transform customer experience with seamless conversations that improve customer satisfaction while allowing them to focus on core business activities without maintaining costly communication infrastructures.

Unifonic connects enterprises like Saudi Electricity Company, Ministry of Health, Absher, Uber, Aramex, Noon, as well as leading banks and financial institutions throughout the region, in addition to health, education, travel, e-commerce, and logistics sectors worldwide.

With proven expertise in emerging markets since 2006, Unifonic is committed to delivering excellence handling 10+ billion annual transactions for millions of recipients in over 160 countries, backed by local corporate presence in four countries and a dedicated team of 200 professionals serving clients 24/7.

Riyadh-based cloud communications platform Unifonic has raised over $21 million in a Series A round led by STV with participation of Riyad TAQNIA Fund, Endeavor Catalyst, ELM, and Raed Ventures, the startup announced today. It is the largest-ever financing round raised by Saudi startup.

Co-founded by a brother duo, Ahmed & Hassan Hamdan, in 2006, Unifonic is a cloud communications platform that offers different SMS and voice services through its APIs. Companies can build both voice and messaging capabilities into their system and apps using Unifonic's APIs and coding-free solutions. Think of it as a Twilio for the emerging markets.

Reid Hoffman, Linkedin Co-founder and Chairman of Endeavor Catalyst, along with Linda Rottenberg, Endeavor's Co-founder and CEO, both applauded the deal. "Endeavor selects and connects the most promising global companies and entrepreneurs with experienced business advisors to help drive growth and economic development around the world. The founders of Unifonic were selected as high-impact Endeavor Entrepreneurs in 2013, and we are thrilled to announce the Endeavor Catalyst fund is now investing in Unifonic alongside STV as the company continues scaling up."

"Unifonic is a great example of the type of founder-driven, capital-efficient business we want to invest in. It has rapidly developed a leadership position in the fast-growing cloud communications market," said Abdulrahman Tarabzouni, CEO of STV. "The founders have created a profitable and growing technology company, and we look forward to working together to take this to the next level."

"Using the latest cloud communications technology, our company delivers tools and platforms that allow businesses to engage efficiently with customers all over the world," said Ahmed Hamdan, CEO of Unifonic. "We are excited to be working with STV, RTF and investors from both Silicon Valley and other global markets that provide not only capital but also vast strategic experience in scaling high-impact innovative companies."