Patent attributes
A method for operating an order fulfilment warehouse utilizing a gig-based labor force (e.g. freelance delivery drivers) performing picking functions in the warehouse and subsequently delivering the order to the customer. Preferably, the facility is staffed with only supervisory labor and receiving/putaway labor to replenish the warehouse inventory. The delivery driver may access an order database via a mobile application to accept a customer's online order, such as a grocery item order. The customer's order may additionally include retrieving items from another facility, such as a restaurant. The grocery order may be from a limited or dedicated warehouse facility that has a curated group of items/SKUs. The delivery driver enters the warehouse, checks in, and then proceeds to pick the order from the warehouse. The driver validates the order and then departs the facility and proceeds toward delivery of the order directly to the customer.
