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US Patent 11669907 Methods and apparatus to process insurance claims using cloud computing

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Contents

Is a
Patent
Patent
0

Patent attributes

Patent Applicant
State Farm
State Farm
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Current Assignee
State Farm
State Farm
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Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
116699070
Date of Patent
June 6, 2023
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Patent Application Number
164555330
Date Filed
June 27, 2019
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Patent Citations
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US Patent 10484542 System and method for hybridized chat automation
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US Patent 10497250 Real property monitoring systems and methods for detecting damage and other conditions
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US Patent 11151577 Dynamically selecting contact center workflows based on workflow insights
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US Patent 10783585 Agent-facilitated claims damage estimation
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US Patent 8095393 Method and system for automated processing of insurance information
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US Patent 9886841 Systems and methods for reconstruction of a vehicular crash
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US Patent 9947202 Sensor data to identify catastrophe areas
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US Patent 10217170 System for claim load balancing
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Patent Primary Examiner
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Joshua B Blanchette
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CPC Code
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G06Q 40/08
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G06N 20/00
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G06F 40/205
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H04L 67/10
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Example methods, apparatus and articles of manufacture to process insurance claims using cloud computing are disclosed herein. An example system to process an insurance claim using cloud computing includes an assistance resource of a cloud computing platform configured to interact electronically with at least one of an insured person, a representative of the insured person, or a representative of an insured entity to obtain information related to an insurance claim, an artificial intelligence resource of the cloud computing platform configured to process the information to identify an action to be taken for the insurance claim, and a backend system configured to perform the action, the backend processing module also useable by a person to manually process the insurance claim.

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