Patent attributes
A power grid monitoring system for determining a cause of a lateral trouble ticket. The power grid monitoring system can determine a cause of a lateral trouble ticket in response to receiving the lateral trouble ticket. The power grid monitoring system associates a set of smart meters with a first, penultimate and last transformer downstream from a given lateral. The power grid monitoring system pings each smart meter in the set of smart meters to indicate a state of the first, penultimate and last transformers of the given lateral. Accordingly, the power monitoring system determines a cause of a lateral trouble ticket associated with the given lateral based on results of the pings to the set of smart meters associated with the first, last and penultimate transformers. The power grid monitoring system can further augment the lateral trouble ticket with information characterizing the cause of the lateral trouble ticket.

