US Patent 11533191 Apparatus control system and apparatus control method

A voice inputting device inputs a voice operation of a user, and transmits voice data based on the voice operation to a first cloud server. The first cloud server receives the voice data from the voice inputting device, analyzes the received voice data, and determines an operational skill level of the user and the details of the voice operation. A second cloud server generates a control command for an air conditioner based on the operational skill level and the details of the voice operation determined by the first cloud server, and transmits the generated control command to the air conditioner.