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US Patent 11277360 Generic disambiguation

Patent 11277360 was granted and assigned to Moveworks on March, 2022 by the United States Patent and Trademark Office.

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Patent
Patent

Patent attributes

Patent Applicant
Moveworks
Moveworks
Current Assignee
Moveworks
Moveworks
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11277360
Patent Inventor Names
Ye Wang0
Chang Liu0
Jiang Chen0
Jing Chen0
Date of Patent
March 15, 2022
Patent Application Number
16994128
Date Filed
August 14, 2020
Patent Primary Examiner
‌
Clayton R Williams

A disambiguation dialog may be generated by determining candidate responses based on an intent of a user's message. A utility value and a relevance probability may be determined for each of the candidate responses. An intermediate ranking may be computed for each of the candidate responses based on the utility value and the relevance probability. Candidate dialogs may be formed with the top candidate response, the top two candidate responses, and so on. Additional candidate dialogs may be generated by varying a presentation format of the candidate responses. Discoverability probabilities may be associated with each of the candidate responses within a candidate dialog. A joint metric for each candidate dialog may be computed as a function of the utility value, relevance probability and discoverability probability associated with each of the candidate responses included in the candidate dialog. The highest ranked candidate dialog may be selected as the disambiguation dialog.

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