Uplevel is a software company that provides a machine learning-based engineering effectiveness platform designed to assess employee performance and generate actionable insights.
Always On is a feature of the Uplevel platform implemented to help reduce overtime and prevent burnout caused by remote work. This feature identifies always-on behaviors on messaging apps like Slack/Teams, JiraJira, and calendars, and creates an indexed score based on high-volume activity outside of standard work hours.
This resulted in a short-notice pivot to a complex task that engaged many cross-team dependencies involving data sciencedata science, service, presentation layer, and the customer success team. Following this sprint period, Always On alerted Uplevel's management to the highest activity scores, both in value and duration, since the feature had been introduced.