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US Patent 7881703 Call intercept methods, such as for customer self-support on a mobile device

Patent 7881703 was granted and assigned to SNAPin Software on February, 2011 by the United States Patent and Trademark Office.

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Patent abstract

A method for intercepting calls from a remote or mobile device for customer self-support detects when users or subscribers dial one or more predetermined numbers. If the number corresponds to one of the predetermined numbers (such as a customer support number), the phone may intercept the call and display a list of potential solutions to the subscriber's problems. Various other features and embodiments art disclosed.

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