Patent attributes
A chat bot capable of seamlessly acquiring, in response to user input in a chat session, information necessary for an appropriate chat scenario for assisting the user from an external system and dynamically generating a chat scenario. Accordingly, the chat bot control device includes an external data acquisition unit for acquiring, in a chat session between a user and a chat bot, chat scenario creation data for generating a chat scenario from a predetermined external system based on a first input from the user; a scenario generation unit for generating, based on the chat scenario creation data, a first chat scenario that specifies transitions of a dialogue between the user and the chat bot using predetermined scenario conversion logic that defines a chat scenario generation pattern; and a scenario execution unit for executing the first chat scenario in the chat session.
