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US Patent 11765267 Tool for annotating and reviewing audio conversations

Patent 11765267 was granted and assigned to Twilio on September, 2023 by the United States Patent and Trademark Office.

OverviewStructured DataIssuesContributors
Is a
Patent
Patent
Current Assignee
Twilio
Twilio
Date Filed
September 7, 2021
Date of Patent
September 19, 2023
Patent Applicant
Twilio
Twilio
Patent Application Number
17447039
Patent Citations
‌
US Patent 8775165 Personalized transliteration interface
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US Patent 7801910 Method and apparatus for timed tagging of media content
‌
US Patent 8494133 Enterprise speech intelligence analysis
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US Patent 11165900 Automated real-time call summarization
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US Patent 11475210 Language model for abstractive summarization
‌
US Patent 8798242 Voice-related information in data management systems
‌
US Patent 8942359 Offline voicemail
‌
US Patent 9880807 Multi-component viewing tool for contact center agents
‌
US Patent 9910909 Method and apparatus for extracting journey of life attributes of a user from user interactions
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US Patent 10089639 Method and apparatus for building a user profile, for personalization using interaction data, and for generating, identifying, and capturing user data across interactions using unique user identification
•••
Patent Citations Received
‌
US Patent 12079573 Tool for categorizing and extracting data from audio conversations
0
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US Patent 11941348 Language model for abstractive summarization
0
Patent Inventor Names
Tyler Cole
Pablo Pérez Diez
Elaine Lee
Byeongung Ahn
Nicolas Acosta Amador
Sahil Kumar
Eduardo Pardo San Llorente
Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
Patent Number
11765267
Patent Primary Examiner
‌
Lisa Hashem
CPC Code
‌
G10L 15/26
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H04M 3/5141
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H04M 3/42221
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H04M 3/5175
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H04M 2201/40
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H04M 2201/42
‌
H04M 2203/552
‌
H04M 2203/301
‌
G06F 40/169
‌
G06F 40/279
•••

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