US Patent 11695761 Secure access of remote device

A cloud-based communication framework. A first secure channel may be established for communication between an IT device and a cloud-computing platform. A request for a device user interface may then be received over the first secure channel. The request may be initiated by a user device via the cloud-computing platform. The device user interface may be retrieved and forwarded over a second secure channel to the cloud-computing platform for communication to the user device.