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US Patent 11042800 System and method for implementing an artificially intelligent virtual assistant using machine learning

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Is a
Patent
Patent
0

Patent attributes

Patent Jurisdiction
United States Patent and Trademark Office
United States Patent and Trademark Office
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Patent Number
110428000
Patent Inventor Names
Johann Hauswald0
Lingjia Tang0
Michael Laurenzano0
Parker Hill0
Jason Mars0
Date of Patent
June 22, 2021
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Patent Application Number
167439290
Date Filed
January 15, 2020
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Patent Citations
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US Patent 10528866 Training a document classification neural network
Patent Citations Received
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US Patent 11532179 Systems for and methods of creating a library of facial expressions
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US Patent 11790697 Systems for and methods of creating a library of facial expressions
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US Patent 11886281 Artificial intelligence engine providing automated error resolution
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US Patent 11907673 Enhancing chatbot recognition of user intent through graph analysis
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US Patent 11922726 Systems for and methods of creating a library of facial expressions
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Patent Primary Examiner
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Tsu-Chang Lee
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Patent abstract

Systems and methods for implementing an artificially intelligent virtual assistant includes collecting a user query; using a competency classification machine learning model to generate a competency label for the user query; using a slot identification machine learning model to segment the text of the query and label each of the slots of the query; generating a slot value for each of the slots of the query; generating a handler for each of the slot values; and using the slot values to: identify an external data source relevant to the user query, fetch user data from the external data source, and apply one or more operations to the query to generate response data; and using the response data, to generate a response to the user query.

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