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Sentience (company)

Sentience (company)

B2B Artificial Intelligence solutions for Customer Experience Management

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Edits on 19 Feb 2020
Golden AI"Adding location topic from lookup Amsterdam, The Netherlands"
Golden AI edited on 19 Feb 2020 2:23 am
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Location
Edits on 3 Jul 2019
Carla Faraguna
Carla Faraguna edited on 3 Jul 2019 10:59 pm
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Article

Sentience is an Amsterdam-based company that provides services in Predictive Analytics, Marketing, Customerpredictive Insightanalytics, Customer Experience Managementmarketing, Data Drivencustomer Marketinginsight, Voice ofcustomer Customers,experience Surveysmanagement, Analyticssurveys, Metricsmetrics, and Conversionconversion.

Edits on 4 Jun 2019
Daniel Frumkin
Daniel Frumkin edited on 4 Jun 2019 9:55 pm
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Industry
Edits on 13 Apr 2019
Jessica Karpinski
Jessica Karpinski edited on 13 Apr 2019 6:33 pm
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Edits on 23 Jan 2019
Carla Faraguna
Carla Faraguna approved a suggestion from Golden's AI on 23 Jan 2019 1:01 am
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Article

Sentience was founded in 2016 in Amsterdam, NetherlandsNetherlands by Vladimir Obradovic and Valentina M. Their stated goal was to create a company specializing in computer software and tools for user feedback collection and analysis, monitoring customer satisfaction, measuring market perception and providing metrics that are a key part of CEX, CXM OKRs. In December 2017, Sentience released GABS - Engaging Guest Assisting ChatBot Services for hotels, and developed a series of other tools for Customer Experience Management.

Carla Faraguna
Carla Faraguna edited on 23 Jan 2019 12:46 am
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Article

GABS is a chatbot that operates in the Hospitality industry. It tackles issues such as long waiting lines on checkin/checkout,is difficultiesintended to access generic information, it reduces big customer service costs. GABS covers the entire Guest Visitassist Cyclewith fromguest pre-booking, arrival, toand post-checkout.

Carla Faraguna
Carla Faraguna edited on 23 Jan 2019 12:41 am
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Article (+17/-11 characters)

Article

Sentience is an Amsterdam-based company that specializesprovides services in Predictive Analytics, Marketing, Customer Insight, Customer Experience Management, Data Driven Marketing, Voice of Customers, Surveys, Analytics, Metrics, and Conversion.

Carla Faraguna
Carla Faraguna approved a suggestion from Golden's AI on 23 Jan 2019 12:40 am
Edits made to:
Article (+20/-20 characters)

Article

GABS is a chatbot that operates in the Hospitality industryHospitality industry. It tackles issues such as long waiting lines on checkin/checkout, difficulties to access generic information, it reduces big customer service costs. GABS covers the entire Guest Visit Cycle from pre-booking, arrival to post-checkout.

Carla Faraguna
Carla Faraguna edited on 23 Jan 2019 12:40 am
Edits made to:
Article (+72/-88 characters)

Article

Sentience is an Amsterdam-based company that specialisesspecializes in Predictive Analytics, Marketing, Customer Insight, Customer Experience Management, Data Driven Marketing, Voice of Customers, Surveys, Analytics, Metrics, and Conversion.



Hystory

History

Sentience was founded in 2016 in Amsterdam, Netherlands . by Vladimir Obradovic(Founder) and Valentina M(Cofounder)M. createdTheir stated goal was to create a company specialisedspecializing in computer software and developing tools for user feedback collection and analysis, monitoring customer satisfaction, measuring market perception and providing relevant metrics that are a key part of CEX, CXM OKRs. In December 2017, Sentience released GABS - Engaging Guest Assisting ChatBot Services for hotels, and developed a series of other tools for Customer Experience Management.



...

GABS is a chatbot that operates in the Hospitality industry. It tackles issues such as long waiting lines on checkin/checkout, difficulties to access generic information, it reduces big customer service costs. GABS covers the entire Guest Visit Cycle from pre-booking, arrival to post-checkout.

...

MILE is comprised of Chat Bots and intelligent assistants whose main purpose are to serve a customer, automate and scale the human work . MILE exploits the proprietary conversational apiAPI and ui.UI and uses both generative and retrieval models based on deep machine learning.

...



Sergiu Miron
Sergiu Miron edited on 22 Jan 2019 11:01 pm
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Description (+73 characters)
Article (+1718 characters)
People (+2 rows) (+4 cells) (+56 characters)
Categories (+1 topics)
Topic thumbnail

Sentience (company)

B2B Artificial Intelligence solutions for Customer Experience Management

Article

Sentience is an Amsterdam-based company that specialises in Predictive Analytics, Marketing, Customer Insight, Customer Experience Management, Data Driven Marketing, Voice of Customers, Surveys, Analytics, Metrics, and Conversion.



Hystory

Sentience was founded in 2016 in Amsterdam, Netherlands . Vladimir Obradovic(Founder) and Valentina M(Cofounder) created a company specialised in computer software and developing tools for user feedback collection and analysis, monitoring customer satisfaction, measuring market perception and providing relevant metrics that are a key part of CEX, CXM OKRs. In December 2017, Sentience released GABS - Engaging Guest Assisting ChatBot Services for hotels, and developed a series of other tools for Customer Experience Management.



Products

GABS is a chatbot that operates in the Hospitality industry. It tackles issues such as long waiting lines on checkin/checkout, difficulties to access generic information, it reduces big customer service costs. GABS covers the entire Guest Visit Cycle from pre-booking, arrival to post-checkout.



Zinputs is a tool for transparent feedback collection.

MILE is comprised of Chat Bots and intelligent assistants whose main purpose are to serve a customer, automate and scale the human work . MILE exploits the proprietary conversational api and ui. and uses both generative and retrieval models based on deep machine learning.

SenseBox is a CX management artificial intelligence platform for sentiment detection and classification. It uses predictive analytics techniques, systematic reasoning and structured manner to derive insights from data. SenseBox understands Dutch, English, German, French, Portuguese, Russian, Serbian and Spanish.

People

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Valentina M

Co-Founder Sentience



Vladimir Obradovic

Founder



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Edits on 21 Jan 2019
Golden AI"Changed markets to industries"
Golden AI edited on 21 Jan 2019 9:28 pm
Edits on 16 Jan 2019
Melanie Manipula
Melanie Manipula approved a suggestion from Golden's AI on 16 Jan 2019 11:31 pm
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Topic thumbnail

Sentience (company)

B2B Artificial Intelligence solutions for Customer Experience Management

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Melanie Manipula"Initial topic creation"
Melanie Manipula created this topic on 16 Jan 2019 11:31 pm
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 Sentience (company)

B2B Artificial Intelligence solutions for Customer Experience Management

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