Kasisto is a company founded in 2013, that develops conversational AI. KAI is Kasisto's conversational AI platform that powers virtual assistants and bots on mobile, web, messaging platforms, and voice-enabled devices. KAI creates intelligent conversations to fulfill requests, solve problems, and predict needs for customers.
KAI uses NLU (Natural Language Understanding ) to take what a person says or texts and understand it. The AI Interpreter examines the input in the context of a conversation. The AI Reasoner deciphers ambiguous goals, provides follow up questions, and manages the conversation. NLG (Natural Language Generation ) is used to convert customer data to human-like conversations.
KAI takes a hypothesis approach, deploying a full combination of processors instead of relying only on a few statistical approaches. All of the AI training is leveraged across channels so to improve accuracy of response in every channel.
KAI is self-learning and uses a combination of machine learning algorithms and strategies. KAI has the ability to tune and train statistical models based on collected data, and make runtime decisions about the next step of the conversation.
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