Haptik

Haptik

Haptik is a company that works on developing conversational AI.

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Joseph Burns
Joseph Burns edited on 14 Jan, 2021
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Haptik is a company founded in 2014 that works on developing conversational AI. Haptik has offices in India and the United States. The company purchased Los Angeles-based Convrg on July 23, 2019 in an effort to expand their international reach.

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Golden AI edited on 28 May, 2020
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Golden AI edited on 17 Dec, 2019
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Mumbai
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Will Suter approved a suggestion from Golden's AI on 6 Jun, 2019
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Haptik is a company founded in 2014 that works on developing conversational AI. Haptik has offices in India and the UnitedUnited States.

Edits on 4 Jun, 2019
Daniel Frumkin
Daniel Frumkin edited on 4 Jun, 2019
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Chatbot
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Dawson Sewell approved a suggestion from Golden's AI on 11 Apr, 2019
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Jed Christiansen
Jed Christiansen approved a suggestion from Golden's AI on 4 Mar, 2019
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Haptik is a company founded in 2014 that works on developing conversational AI. Haptik has offices in IndiaIndia and the United States.

Rahul Abhyankar
Rahul Abhyankar edited on 4 Mar, 2019
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Rahul Abhyankar
Rahul Abhyankar edited on 3 Mar, 2019
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Haptik

Conversational AI company

Haptik is a company that works on developing conversational AI.

Article

Haptik is a company founded in 2014 that works on developing conversational AI. Haptik has offices in India and the United States.

Mobile Apps

Haptik offers two mobile applications:

  1. Haptik App: Launched in 2014 as a personal assistant app for everyday tasks.
  2. Rembo App: Helps the user remember tasks by providing reminders or tracking progress.
...
Technology

Haptik uses Conversational Machine Learning as its main technology. The steps executed by the conversational AI are:

Domain Classifier

The first step to resolving a user’s chat is to figure out the domain the user is chatting about.

Named Entity Recognition (NER)

NER is the ability to detect relevant entities from the user's message. This engine is designed ground up for chat bots and is an open source repository.

Deep Learning Layer Supervised

Using millions of data points built up through previous conversations and third party data, the machine learns to respond back to certain queries it may have never seen before.

Graph Based Chat Flows Supervised

The intent of the conversation is recognized, and the chat goes through a conversation tree to figure out the right response.

ML Orchestration Layer

The right response is picked from the input obtained from different algorithms. This layer makes the system more scalable and helps send data to the data lake which powers the analytics engine.

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Edits on 25 May, 2018
Jude Gomila
Jude Gomila edited on 25 May, 2018
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Haptik

Conversational AI platformcompany

Golden AI"Initial topic creation"
Golden AI created this topic on 25 May, 2018
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 Haptik

Conversational AI platform

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Aakrit Vaish

Founder

Swapan Rajdev

Founder

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