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Freshworks

Freshworks

Freshworks Inc. is an American cloud-based customer engagement company.

Freshworks Inc. is an American cloud-based customer engagement company.

History

The company was founded as Freshdesk in October 2010 by Girish Mathrubootham and Shan Krishnasamy. It rebranded to the Freshworks in 2017. The company headquarters is located in San Bruno, California, with global offices across India, UK, Australia and Germany.

Funding

Freshworks has raised funds from Accel, Tiger Global Management, CapitalG and Sequoia Capital India. This was mainly used to enable research and development of product evolution, new product augmentation and marketing campaigns.

Freshworks raised its Series A funding of $1 million from Accel Partners in November 2011. In April 2012, Tiger Global and Accel Partners invested $5 million in a Series B round. In November 2013, $7 million was funded by Accel Partners in a Series C round. In June 2014, Freshworks received $31 million in Series D funding from Tiger Global Management along with Accel Partners and Google Capital. In November 2016, Freshworks received $55 million in a Series F round, from Sequoia Capital India along with Accel Partners. In July 2018, Freshworks secured $100 million in a Series G round from Sequoia Capital and Accel Partners, with participation from CapitalG as well.

Products and services

Freshworks offers a range of customer support and sales software. Among them include Freshdesk, Freshservice, Freshchat and others.

Timeline

People

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Abhinav Vv

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Abhishek D

Employee

Alan Berkson

Employee

Alexander Gordon

Employee

Amrutha Preetham

Employee

Andrews (Andy) Moses

Employee

Angela Negherbon

Employee

Arvind Parthiban

Employee

Bivil M Jacob

Employee

Bobby Jaffari

Employee

Carolin Gaide

Employee

Christopher Degrauwe

Employee

Eddie Moon

Employee

Gaurav Kulkarni

Employee

Gireesh Subramaniam

Employee

Girish Mathrubootham

Employee

John Sundarraj

Employee

Kalyanaraman Parthasarathi

Employee

Kirandarisi

Founder

Lee Fixel

Board member

Manikandan Viswanathan

Employee

Mohammed Munawar Ahmed

Employee

Monika Gunalan

Employee

Navaneetha Krishnan

Employee

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