Follow-Up is an Oakland-based artificial intelligence company that has created a mobile application that assists sales teams in accelerating sales transactions by logging calls and allowing for sales personnel to dictate notes and set reminders.
The application's features specialize in enhancing customer-relationship management (CRM) for sales teams. The technology that is utilized within the voice- enabled platform include natural language processing (NLP) and machine learning. Sales representatives can automatically log their transactions through the application, thus saving time on data entry and allowing for more time to conduct the next sale. Sales leaders can easily access this data and streamline the decision-making process for creating an optimization plan within the team. The intended outcome for sales leaders is to have the ability to make more accurate sales forecasts with the data available on Follow-Up.
Follow-Up uses Google Assist to provide algorithms for natural language processing and machine learning. The data is sent over secure sockets layer (SSL) and is not stored on the application.