Drive Business Intelligence is a business intelligence company that provides real-time customer experience management. The firm was founded by Dale Dubberley in 2012, in Vancouver, British Columbia, Canada.
The company provides SaaS as a customer retention software solution for restaurants looking to increase sales by acting on customer insights. The platform that Drive provides focuses on changing consumer trends and shrinking margins for small to medium sized businesses. Digital customer cards that Drive offers increases customer feedback from an average of 2-50%, and incentivizes customer feedback as well as return and VIP signup.
Drive Business Intelligence looks to develop customer-centric teams that work together from the head office to staff. Their system connects managers with restaurant teams, servers to customers, and customer insights to improvements of productivity and increased sales. The business follows a quote from Richard Branson, "Look after your employees and they will look after your customers".
Documentaries, videos and podcasts
Drive Business Intelligence
Vancouver, British Columbia, Canada
- Customer experience
- HospitalityRelationship between the guest and the host, or the act or practice of being hospitable
- RetailSale of goods and services from individuals or businesses to the end-user
- Service (economics)Intangible offering inseparable from its creator's labor, bringing utility value to the customer