Golden
Customer service

Customer service

Provision of service to customers

The proliferation of Internet of Things (IoT)-connected devices and artificial intelligence (AI)-enabled virtual personal assistants (VPAs) gives rise to a new way to serve customers and a new, virtual customer to serve. However, five challenges to growth and adoption must be overcome before this...
Avaya Holdings Corp. (NYSE: AVYA), a global leader in solutions to enhance and simplify communications and collaboration, was presented with a GOLD Stevie Award in the Category: Innovation in Customer Service - Telecommunications Industries in the 13th annual Stevie Awards for Sales & Customer...
Strikedeck, the most advanced platform enabling companies to drive Customer Success, announced today that it has won the Gold Stevie® Award in the 13th annual Stevie Awards for Sales & Customer Service in the category, "Relationship Management Solution - New Version." Strikedeck also won the...

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