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Concierge (YouThere)

Concierge (YouThere)

Concierge (formerly YouThere) is an Artificial Intelligence chat bot for hotel guests.assistance.

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Edits on 4 Jun 2019
Will Suter
Will Suter approved a suggestion from Golden's AI on 4 Jun 2019 3:29 am
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The company was founded on August 1, 2017, by co-founders Bijan Mawji and Irfaan PremjiIrfaan Premji. The company’s headquarter is located in Berlin, Germany.

Golden AI
Golden AI edited on 3 Jun 2019 12:54 pm
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Jessica Karpinski
Jessica Karpinski edited on 14 Apr 2019 9:01 pm
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Carla Faraguna"Add the former name to the description"
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Concierge (YouThere)

Concierge (formerly YouThere) is an Artificial Intelligence chat bot for hotel guests.assistance.

Article

Concierge, previously YouThere, is a Berlin-based Artificial Intelligence company that builds a chat bot for hotels to assist guests with their requests. The guests talk to a chatbot which understands and forwards tasks to the hotel staff on request. The tasks range from wake up calls to ordering food and items from the hotel's menu.

Niroj Manandhar
Niroj Manandhar approved a suggestion from Golden's AI on 14 Feb 2019 5:34 pm
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Article

The company was founded on August 1, 2017, by co-founders Bijan Mawji and Irfaan Premji. The company’s headquarter is located in BerlinBerlin, Germany.

Niroj Manandhar"title"
Niroj Manandhar edited on 14 Feb 2019 5:34 pm
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You There Concierge (YouThere)

Concierge (formerly YouThere) is an Artificial Intelligence chat bot for hotel guests.assistance.

Niroj Manandhar
Niroj Manandhar approved a suggestion from Golden's AI on 14 Feb 2019 5:28 pm
Edits made to:
Article (+7/-7 characters)

Article

The company was founded on August 1, 2017, by co-founders Bijan Mawji and Irfaan Premji. The company’s headquarter is located in Berlin, GermanyGermany.

Niroj Manandhar
Niroj Manandhar edited on 14 Feb 2019 5:28 pm
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Article (+21 characters)

Article

Concierge, previously YouThere is a Berlin-based Artificial Intelligence company that builds a chat bot for hotels to assist guests with their requests. The guests talk to a chatbot which understands and forwards tasks to the hotel staff on request. The tasks range from wake up calls to ordering food and items from the hotel's menu.

Niroj Manandhar"initial article commit"
Niroj Manandhar edited on 14 Feb 2019 5:27 pm
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Article (+1541 characters)
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Concierge (YouThere)

A company that develops chat bots to answer the online queries of hotel guests.

Artificial Intelligence chat bot for hotel guests.assistance

Article

Concierge is a Berlin-based Artificial Intelligence company that builds a chat bot for hotels to assist guests with their requests. The guests talk to a chatbot which understands and forwards tasks to the hotel staff on request. The tasks range from wake up calls to ordering food and items from the hotel's menu.

Product

Concierge offers its chat platform for hotels as an autonomous concierge. As of February 2019, the platform can only serve guests with text messaging. Guests in the hotel chat with the concierge bot on an app rather than a human staff for assistance. The bot can switch to a live chat with the hotel staff when necessary.

Natural language processing and machine learning allow the chat-bot to respond with appropriate messages, questions, greetings, and compliments. It records transactions while requests are forwarded to the hotel staffs for completion. The service can serve multiple guests at the same time, so guests are not held up while they require assistance. The artificial intelligence platform can anticipate context in conversations to suggest additional hotel services to increase revenue. Being able to serve many guests and serve contextual recommendation can lead to better revenue for Hotels.

...

The platform records all the conversations and transactions with the guests and can create guests profile based on what they have ordered or requested.

History

The company was founded on August 1, 2017, by co-founders Bijan Mawji and Irfaan Premji. The company’s headquarter is located in Berlin, Germany.

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Name
Role
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Bijan Mawj

Co-Founder



Irfaan Premji

FounderCo-Founder



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Edits on 21 Jan 2019
Golden AI"Changed markets to industries"
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 You There

A company that develops chat bots to answer the online queries of hotel guests.

People

Name
Role
Related Golden topics

Irfaan Premji

Founder



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