Chattermill

Chattermill

A platform that combines machine learning with a deep understanding of a company and their customers, integrating with any system used to collect feedback. Its headquarters are located in London, England and it was founded in 2015.

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Edits on 10 February, 2020
Golden AI
Golden AI edited on 10 February, 2020 4:12 am
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Edits on 28 October, 2019
Golden AI"IBI-85"
Golden AI edited on 28 October, 2019 9:51 pm
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Edits on 13 August, 2019
Golden AI"IBI-79"
Golden AI edited on 13 August, 2019 7:48 pm
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Infobox

Accelerator Batch
Company legal name
Chattermill Analytics Limited
Founded date
July 3, 2015
Edits on 28 April, 2019
Jessica Karpinski
Jessica Karpinski edited on 28 April, 2019 7:00 pm
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People (+2 rows) (+4 cells) (+40 characters)
Documentaries, videos and podcasts (+1 rows) (+3 cells) (+87 characters)
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Chattermill

CombinesA platform that combines machine learningmachine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback. Its headquarters are located in London, England and it was founded in 2015.

Article

Chattermill is a London-based technology company that provides software as a service which helps companies collect and analyze data so that they can make customer-centric decisions.

Product

The software created by the company applies categorization and sentiment analysis to the data obtained about each company's customers. This feature uses machine learning to allow for companies to understand what their customers are talking about and how they feel about it. With this data, companies can prioritize their customers and find areas demanding attention and understand the key growth drivers for data-driven product teams.

The platform can be integrated into existing tools and works across various channels. Customer-centric data can be collected from customer support, reviews, social media, Net Promoter Score, and customer satisfaction. Other features that are included in the platform are personalized dashboards for each team member, automated status updates containing essential metrics, detractor alerts, multiple language capabilities, and security standards.

People

Name
Role
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Dmitry Isupov

Founder

Mikhail Dubov

Founder

Documentaries, videos and podcasts

Title
Date
Link

Chattermill - EF4 Demo Day

September 10, 2015

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Edits on 15 April, 2019
Niroj Manandhar"meta information update"
Niroj Manandhar edited on 15 April, 2019 1:59 pm
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Chattermill

Chattermill applies artificial neural networks to customer feedback

Combines machine learning with a deep understanding of a company and their customers, seamlessly integrating with any system used to collect feedback.

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Categories

Edits on 14 April, 2019
Julius John Villarisco
Julius John Villarisco approved a suggestion from Golden's AI on 14 April, 2019 1:41 am
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Edits on 4 April, 2019
Carla Faraguna
Carla Faraguna edited on 4 April, 2019 10:58 pm
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Chattermill

Chattermill applies artificial neural networks to customer feedback

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Carla Faraguna"Initial topic creation"
Carla Faraguna created this topic on 4 April, 2019 10:56 pm
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 Chattermill

A platform that combines machine learning with a deep understanding of a company and their customers, integrating with any system used to collect feedback. Its headquarters are located in London, England and it was founded in 2015.

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