The company's product can be used by individuals or individuals on a team. It is capable of handling the logistics of traveling such as booking flights, reserving hotels, and figuring out transportation. Users can use their own credit card information with the software so that they can still earn travel rewards, such as air miles or points. If a user should need to make a change to their travel arrangements i.e. being late or needing an early check-in to a hotel, they can text the software and the changes will be arranged.