Golden
CRM

CRM

Technology for managing a company's' relationships and interactions with customers

Many years ago every sales deal was sealed with a handshake between two people. Today, digitization has moved into the sales process, but it hasn't necessarily improved the experience. In fact, it's often become a more time-consuming affair because information and communications are scattered...
Google and Facebook are increasingly slurping up every ad dollar on the internet. Their dominant position is upending the business models of traditional and startup media companies alike. The click-driven ad model of yore is leaving a graveyard in its wake, as once high-flying companies like Mic...
BOCA RATON, Fla., April 26, 2019 /PRNewswire/ -- Until now, the substance use and mental health industry has not had a Custom Relationship Management (CRM)...
Forward-looking CRM vendors to offer integrated systems that ensure holistic access to customer data and seamless integration with other dealership systems,...
Silicon Valley-based SugarCRM is backed by Accel-KKR.
Clari started out as a company that wanted to give sales teams more information about their sales process than could be found in the CRM database. Today, the company announced a much broader platform, one that can provide insight across sales, marketing and customer service to give a more unified...
Compass, the real estate tech platform that is now worth $4.4 billion, has made an acquisition to give its agents a boost when it comes to looking for good leads on properties to sell. It is acquiring Contactually, an AI-based CRM platform designed specifically for the industry, which includes...
SAN FRANCISCO, Feb. 11, 2019 /PRNewswire/ -- Salesforce (NYSE: CRM), the global leader in CRM, today announced that Chairman and Co-CEO Marc Benioff will speak ...
NEW YORK, Dec. 10, 2018 /PRNewswire/ -- Executive Summary CRM BPO is a software that covers a broad set of applications designed to help businesses manage many ...
German business software company SAP has agreed to buy Qualtrics International for $8 billion in cash, pre-empting a planned stock market listing by the U.S.-based company which specializes in tracking online sentiment.

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